Managing Your Electronic Medical Records

Electronic Medical Record (EMR) systems can be challenging to navigate. We work in partnership with FPSC's Practice Support Program (PSP) to support physicians every step of the way as they move between choosing and using an EMR, switching EMRs, and eventually retiring or closing their practice.

Our Doctors Technology Office team is also available to support physicians and teams undertake both foundational and quality improvement activities to unlock the potential of their EMR.

Your EMR vendor’s helpdesk should always be the first point of contact to report a technical issue related to your EMR. 

Common EMR technical issues can include:

• Trouble connecting to your EMR
• Slow performance
• Problems importing scans or sending faxes from your EMR

In some cases, a local IT support person may need to assist. 

When a solution to an issue cannot be found in a timely manner, you can contact DTO and we will work with your vendor or another third-party to help troubleshoot.

We have resources and supports available to help you and your practice team with the process of developing and submitting your list of empanelled patients.