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Virtual Care
Check out guides and resources to help you better use virtual care and technology to support patients.
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Introducing the ultimate Club MD experience
From work to play, and everything in between, we provide you with access to hundreds of deals from recognizable, best-in-class brands, elevating every facet of your life – from practice supports to entertainment, restaurants, electronics, travel, health and wellness, and more. Your Club MD membership ensures that these deals are exclusive to you, eliminating the need to search or negotiate.
Welcome to the ultimate Club MD experience. Your membership, your choices, your journey.
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- Advocacy & Policy
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Promoting Good Health
Advocating for better health and improved safety on behalf of British Columbians.
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- Collaboration
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Working Together
In partnership with the BC government, we are working to make a difference through collaborative programs.
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- News & Events
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Stay Informed
Stay up to date with important information that impacts the profession and your practice. Doctors of BC provides a range of newsletters that target areas of interest to you.
Subscribe to the President's Letter
Subscribe to Newsletters
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- About Us
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Our Strategic Plan
Our strategic plan guides us in our work to transform the health care system and improve patient care.
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You are here
- Home
- Managing your Practice
- Billing & Audits
You are here
- Home
- Managing your Practice
- Billing & Audits
Information and supports
While most physicians may go their entire careers without being subject to a billing audit, when an audit does occur it can be a stressful, disruptive and overwhelming experience. As you try to navigate the perplexing world of the Medical Services Plan (MSP) and the ever-changing billing rules of the Payment Schedule, the system is sometimes inconsistent or ambiguous. One way to significantly reduce the risk of being audited is to have a good understanding of the Payment Schedule, the rules and the supports available to you.
Doctors of BC staff are here to help lower your risk of an audit and, should it happen, provide you with information on what to expect throughout the audit process.
Below you will find links to useful information, as well as contact information for a number of supports.
Billing
- MSP Information for Physicians
- Doctors of BC Fee Guide
- MSP Billing Dispute Process
- Common Billing Errors
- MSP Billing Tutor
- BC Guidelines
Audits
- Involved in a billing audit? Here's what Doctors of BC can do.
- Avoiding an Audit
- Billing and Audit Tips & Resources
- The Audit Process
- Audit FAQs
- Samples of Audits & Audit Results
Advisory Committees to the Medical Services Commission
- Audit & Inspection Committee (AIC)
- Billing Integrity Program (BIP)
- Patterns of Practice Committee (POPC)
- Reference Committee
Contact Information
| Doctors of BC | Phone | |
|---|---|---|
| Dr Sam Bugis - Vice President, Physician Affairs & Specialist Practice | 604.638.8750 | |
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Ms Tara Hamilton - Audit & Billing Partner |
604.638.6058 | |
| Ms Brenda Hodgson - Administrative Assistant, Economics, Advocacy & Negotiations | 604.638.2825 |
| Other Useful Contacts | Phone | |
|---|---|---|
| Billing Integrity Program (BIP) | 778.698.1246 | |
| College of Physicians and Surgeons of British Columbia (CPSBC) | 604.733.7758 Toll free: 1.800.461.3008 | www.cpsbc.ca |
| Harper Grey Lawyers | 604.687.0411 | |
| HIBC | Monday to Friday, 8:00 am to 4:30 pm PST (except statutory holidays) Metro Vancouver: 604.683.7151 Toll-free: 1.800.663.7100 | www.health.gov.bc.ca/insurance |
| The Canadian Medical Protective Association | Monday to Friday, 8:30 a.m. to 4:30 p.m. EST Toll-free: 1.800.267.6522 | www.cmpa-acpm.ca |
| Physician Health Program (PHP) | Help is available 24/7 at 1.800.663.6729 |
www.physicianhealth.com |