Practice management tools: Support and peace of mind

As part of our strategic plan, Doctors of BC is committed to promoting a working environment where doctors have access to the supports they need, when they need them. You have told us on a broad and individual level that the day-to-day responsibility of running of a practice can often be burdensome, particularly when it comes to administrative work and keeping up with ever-evolving technology.

To support members in feeling confident about running a practice, and running it efficiently, Doctors of BC has developed several practice management tools and initiatives aimed at alleviating some of the burdens and improving workflows. This in turn enables you to focus more on providing patient care, while also helping bring some peace of mind and improve your overall well-being and safety, as well as that of your staff and patients.

Business Pathways: Managing your practice effectively 

Business Pathways is a Doctors of BC initiative that focuses on supporting you when it comes to navigating the challenges that may arise with running a business, and when it comes to protecting you and your team’s physical and psychological safety. It provides access to valuable resources, information, toolkits, and expert advice on such things as starting your business, emergency preparedness, conflict management, human resources management, and other key dimensions of managing your office. 

Business Pathways Supports 

• Access Human Safety Optimization training, which helps physicians and teams protect their physical and digital safety. Resources include a webinar recording, tipsheet, podcast, and one-pager. 

• Access the Contingency planning toolkit to learn more about emergency preparedness, personal contingency planning, and business continuity.

• Learn about  WorkSafeBC, ICBC, and other clinic requirements you must meet. 

  • Watch this physician video guide to WorkSafeBC registration and insurance coverage.

• Access webinars that can help you with health, safety, and wellbeing: 

  • Conflict management support (Preventing Bullying and Harassment) 

  • Fundamentals of employment law 

  • Optimizing safety in your practice 

Practice Support Program: Optimizing your practice 

The Practice Support Program (PSP) helps family physicians who need assistance optimizing their practices and adopting key Patient Medical Home attributes. If you need help managing your patient panel, would like to learn more about team-based care, or want to explore how you can streamline workflows and scheduling within your practice, PSP’s team of dedicated coaches can help you make positive changes—so you can reduce administrative burdens, improve work-life balance, and build a more integrated team. We can also connect you with physician peers who can share ways they have improved their work-life balance.

• Learn more about team-based care.

• Access the one-pager about team-based care benefits for doctors, patients, and the system. 

• Learn about integrating a Nurse in Practice  (webinars are available). 

• Access tools, resources, and learning content focused on access and workflow improvements 

• Connect with physician peer mentors about their experience.  

Submit a request for PSP services or reach out to View Email Addresspsp@doctorsofbc.ca 

Doctors Technology Office: Keeping your clinic secure  

The Doctors Technology Office (DTO) offers a comprehensive suite of health technology practice supports and resources to guide physicians and practice teams through the technology landscape. Using new health technologies and systems can help you improve patient care and streamline the demand on your time, and safeguarding patient data is paramount – especially with the ever-looming threat of data breaches. But learning more about technology solutions and cybersecurity can feel like a daunting task for a busy clinical team. DTO is here to act as your one-stop-shop for all health technology support—including resources to keep your clinic secure and your mind at ease. 

DTO Information Security Resources 

• Access information about Enhancing Your Clinic's Security,  including managing user accounts and passwords, setting up secure networks, and preventing a breach. 

• Find tailored coaching and advisory supports to incorporate best practices for improving clinic security. 

• Take DTO’s introductory eLearning Course: Security in Low Doses.

• Read our Physician office IT security guide.

Helping you with your day-to-day 

Doctors of BC teams provide physicians with all kinds of tangible supports to help their clinics run smoothly, and securely. Our Strategic Plan priorities include promotion physician health, wellness, and safety, as well as providing you with the business supports you need. With our help, you can streamline your workflows, safeguard patient information, learn conflict management skills, offer educational opportunities to staff, and more. Together, we can find ways to make your clinic more efficient and secure and focus your efforts on providing the best patient care possible.